What our Customers say...
Always prompt, VERY informative, helpful, and friendly. Quickly answered calls, explained in terms we could understand. Would HIGHLY recommend them.
Mark, JR and their crew were awesome. Explained everything well as they went on, very empathetic about our misfortunes incident. Thanks for doing demo and drying.
Very easy to work with and great customer service.
They were very helpful through the entire process!
If it wasn’t for Marc and his team we wouldn’t have had any help at all. They took care of everything and kept us informed of what the next steps were. We would recommend them to anyone.
I contacted SERVPRO and although it was a Saturday evening, Marc said he would come out within the hour and he did. He was very informative, things that you never think of he gave us so much information! The days that followed he and his assistant came to our home on a daily basis, to check on the equipment and the status of the our home. Every time we had to meet with an insurance inspector or contractor they made themselves available. I would highly recommend this SERVPRO branch, they were very professional and very informative!
This was our second water damage at our business and I called this franchise again because they provided outstanding service the first time. They will continue to provide the same great service each and every time. We would not hesitate to contact this SERVPRO again and again.
My experience with this SERVPRO was nothing short of spectacular!
They explained the process and they were helpful every step of the way.
Marc and his crew made this stressful and scary experience as smooth as possible for us. Thank you for your help and professionalism.
Helpful and dependable.
Very knowledgeable of all work
Very easy to work with and great customer service.
Helpful, Knowledgeable and Courteous.
Great work from a great company! Whenever I have an issue on any of the properties that I manage, I always use SERVPRO of Garden Grove East/Anaheim Central to assist me.
Great Job! Thank you SERVPRO.
This company provides outstanding service, quality work in every detail with a very friendly approach. If you use this team you will be completely satisfied. We were!
I run a property management company and this SERVPRO team has come through for us many times over the years.
Very good company the owner and staff are very professional,I highly recommend them.
Excellent customer service, and very quick response time. High level of professionalism and commitment to customer satisfaction. Very helpful and friendly, and answered every question we had along the way. Easily reachable. We would recommended them to any friends or family memebers in need, and would call them back out to our house without hesitation. You will not be disappointed if you choose them.
Excellent work and customer communication. Marc and his crew made the stress of water damage easier to deal with by always being there when they said they would and going above and beyond to help us. If needed, I would not hesitate to call SERVPRO of Garden Grove East/Anaheim Central
We have had the unfortunate luck to have two floods this year. Both times, Mark made sure we were well informed on the damage to our property and remediation remedies available to us. They promptly provided services and had excellent communication. They also provided referrals to us for repairs that needed to be completed. I highly recommend this team for clean up and restoration.
I had a water leakage from a kitchen hose causing water damage entire the floor. Just one phone call Marc prompty responded with all equipment. His professional performance caught my attention and I really appreciate what he did to fix the problem. He is very detail oriented , finished the job nicely and neatly. I highly recommend him without any bit of reservation
They responded FAST & when completed the job, it seemed like it never happened. Great service.
Marc gave exceptional, fast and honest service. I would highly recommend him at the Anaheim location. He exceeded our expectations in what could have been an unfortunate situation.
SERVPRO of Garden Grove East/Anaheim Central were very professional, responsive with excellent customer service. We highly recommend them.
Great experience working with you. Will definitely recommend your services to our friends & family.
Very courteous and explained things and foresaw our questions and concerns before we had to ask. All of our questions were answered and he was very professional. We would definitely refer this company to everyone.
Great customer service. Would use again and recommend to others.
Thank you for the excellent work you did on our mold remediation project. The workers were pleasant and professional. They cleaned up after themselves. You and your wife Mariam were very pleasant and helpful. The price was very fair. Thank you again and we would gladly recommend your services.
We had a water damage at our rental property and SERVPRO was recommended to us. I'm glad I called up SERVPRO of Garden Grove East/Anaheim! They did a really good job and we are very happy with their service. Everybody was really nice. We were also given updates regularly. I will definitely recommend and use them again!
Thanks with all our heart for Mr. Cheeley's (Production Manager) best work.
" I started my laundry, The doggy started barking. She never barks! Long story short, my house was flooded kitchen to living room. Normally, I would do the work. But, I have back problems and the shop vac I had is POS ! I called Servpro. Mark took my information then I got in contact with my gal! Maram! within one hour my house was dry they supplied a fan to air out the small things."
I had two slab leaks. He removed the moldy too wet wood. He set up driers, dehumidifier, and air filter. He came daily to measure progress. He was courteous, on time, and knowledgeable. He answered all my questions
There was water on my kitchen floor. My carpet was also wet. I called SERVPRO of Garden Grove. SERVPRO came out right away and helped me with the problem. The icemaker/water from my refrigerator was leaking in the back. They helped me with my problem and left me with a fan to dry the carpet. I was very pleased with the service that I received from the time I called to the time they picked up the fan. Thank you so much. I highly recommend SERVPRO of Garden Grove.
I was in the middle if getting funding for a house I am buying, and there was a leak found. I called SERVPRO and they took care of everything from start to finish. They were great to work with always prompt, professional and friendly. I highly recommend them to anyone who has a water or mold issue.
Marc was extremely helpful and reduced my stress tremendously! He and his crew did an amazing job while they were here!
"One morning I discovered a leak in the ceiling of my downstairs bathroom in our newly purchased condo. It turned out someone had put a nail through a copper pipe. Marc from SERVPRO of Garden Grove E/Anaheim Central came out to help us right away. They kept us up to date on the status and how the cleanup was progressing. The SERVPRO folks are a top notch team and I really appreciated their professionalism."
SERVPRO of Garden Grove E/Anaheim Central responded to my urgent call to restore the basement office in a timely and professional manner. You communicated with plumbers, restoration people, and the insurance company. A superb team of confident and competent people who waded into the pool in the basement office - pumping out the water and drying the carpets and things in the office. The furniture and molding that you were unable to save you removed. Thanks again for a great job!!!!
"I think they were great. I was happy to have them in my home and would gladly refer to family and friends."