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Steps to Take If a Pipe Bursts in Your Home | SERVPRO® of Anaheim Central/Garden Grove East

8/11/2021 (Permalink)

Photo is showing a plumbing pipe that is broken and water is gushing out of it Use these Helpful Tips to Protect your Home in the Event of a Pipe Burst.

Burst pipes follow no schedule, so they are something that can happen when you least expect it and take you by surprise. Not only can burst pipes cause quite a bit of damage, but because they are so unexpected, it can be difficult to know how to react when you do discover that a pipe has burst in your home.

Though we all hope that we will never be unlucky enough to experience this, many people are surprised by how common it actually is. About one in 50 households will have water damage issues in any given year, which is why it is important to have a plan in place in case it happens to you. In the event of water damage, taking action quickly is the best thing you can do.

Taking Action Quickly If a Pipe Bursts in Your Home

Shut off your water main. Depending on the pipe that bursts, there will often be water gushing from it continually as it drains, so knowing how to find and shut off your water main is important. Only shut off your water if it is safe to do so.

Shut off your electricity. If it is safe to get to your circuit breaker, shut off the electricity in the home. This will ensure that the water cannot interact with any outlets or electrical supplies and cause secondary issues in the home.

Contact your restoration company. Setting your restoration in motion quickly is one of the best things you can do for water damage, so it is wise to get in touch with your restoration company right away. We recommend always choosing a company that is available 247 so you never have to wait for a call back when you report your damages.

Take a record of the damages. Keeping track of what is damaged is not only helpful for you as you can determine what items were impacted, but it can also be helpful if you are able to file an insurance claim. Document the damage with photos, videos and lists so you can keep track of what the water impacted.

Contact your insurance company. Every insurance policy is different, so getting in touch with your provider is the best way to determine if you will be eligible to file a claim and have some of the damages covered.

Open windows and doors if possible. If it is safe to do so and the weather permits, opening windows and doors around the impacted area can increase airflow, thus speeding evaporation and decreasing overall drying time.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time to learn more about our restoration services.

When Your Santa Ana Business Needs Restoration | SERVPRO® of Anaheim Central/Garden Grove East

8/11/2021 (Permalink)

Photo is showing a SERVPRO Technician reviewing the water damage procedure with a business owner on an ipad. Let us assist you and your business if water damage occurs.

Our local team wants to help Santa Ana, Anaheim, and Garden Grove business owners succeed, and a big part of that is planning for unpredictable problems, like natural disasters. So, if you’re a local business owner, we want to ask you a question: Do you have a solid disaster plan?

Since the COVID-19 pandemic struck, business owners (and most everyone else) have seen firsthand how an unexpected disaster or event can impact daily life and force changes. Business owners have risen to the occasion during the pandemic by looking for new ways to reach customers, interact with them and provide services.

While pandemics aren’t predictable, it’s a good idea to plan for more commonplace threats that business owners face. That includes severe weather problems, fires and flooding.

Because your local SERVPRO team wants to be a resource for you, we’ve worked together to offer you some of the best advice available when it’s time to prepare for a disaster or a major business restoration project.

Ready to Restore Your Business

You can open your business and find success after a disaster. Here are some tips to help you get started with the process:

Your disaster plan is vital. Prepare for disasters before one strikes, and you’ll be more prepared for the aftermath of a fire, flood or another natural disaster. It will help you feel less overwhelmed when dealing with the process if you’ve already planned what you’ll do. You may want to think about moving your business to a backup location so you can continue operating.

Take plenty of pictures (and make an inventory, too). Your insurance company will want to know the extent of your damage before the cleanup process begins. You can document that by taking photos of it. It’s also a good idea to put together a list of lost or damaged items during the disaster.

Don’t neglect to update your community. Staying in touch with your suppliers, your employees, your customers and your wider community is a smart move. And it’s easier than you might think. You can use social media and other tools to make it happen.

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Assessing the Disaster Preparedness Efforts of Your Business | SERVPRO® of Garden Grove East/Anaheim Central

8/11/2021 (Permalink)

Photo is showing office materials such as, chairs, desks, monitors, folders being halfway submerged under water in an office Do you have a Disaster Preparedness Plan for your Business?

Businesses are vulnerable to a variety of risks, which can be mitigated in many instances by planning ahead. Disaster preparedness is no different—having proper disaster precautions in place will allow you to stay safer and recover faster by making sure you know what to do both in the moment and during recovery. While there are a variety of disaster scenarios that could be possible, understanding what is likely to impact your business the most is key.

Understanding what disaster preparedness efforts you are already taking and where you could improve is much easier after doing a general assessment. By checking in with a few key metrics, you will know exactly where you stand on the spectrum of being prepared.

Your Commercial Insurance Coverage

While commercial insurance coverage is generally adequate for small-scale damages, during a natural disaster, there are often areas where it is inadequate. Adding policies is a common practice for business owners to ensure they are covered against all possibilities. Damages from flooding, operational interruptions and inadequate payout coverage are all things that can be protected against in advance.

Your Emergency Plan and Supply Kit

There are often only moments to react during a disaster scenario or emergency, making it vital that business owners have a plan in place for what to do. It is smart to plan for multiple scenarios—fires, floods and severe weather may all have different processes depending on the situation. In many cases, officials will order everyone to remain where they are, so making an office emergency kit would be a wise investment for your preparedness efforts, too.

Your Plan for Restoration and Recovery

The damages sustained during a disaster can cause an interruption in operations that can be devastating—but you can lessen the time recovery takes by planning ahead. Research the disaster loans offered by the Small Business Administration so you will know if you are eligible to apply. It is also wise to get to know the commercial restoration companies that service your area, so you can begin the damage cleanup process as quickly as possible after the danger has subsided.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

The SERVPRO Difference | SERVPRO® of Anaheim Central/Garden Grove East

8/8/2021 (Permalink)

Photo is showing contents outside a home that are damaged or destroyed by water and/or fire. Learn the difference it makes to use SERVPRO to assist you with your Water Damage Cleanup Needs.

Home and business owners: We know it’s your responsibility to make sure things run smoothly, manage the limited resources you have control over and keep morale high!

When something out of the ordinary happens, like a natural disaster, all those day to day duties go out the door. Now the task at hand is to restore your home or business to its original state and get life back to normal.

Let us reduce your stress level! Because handling disasters is what we do for a living.

Let us partner with you when life throws you a curve.

Equipped and Ready

We are immediately ready to help as soon as our phone rings. We understand you don’t have time to wait when water is leaking or the smoke smell is still lingering from the recently doused fire.

When a crisis happens, we’re quicker to any size disaster!

Fast Should Be Our Middle Name

Every second counts in a disaster situation.

Each minute that goes by allows for mold growth, smoke smell to permeate the building or more water damage to occur. We understand an immediate response, is crucial and with a local office right here, you’ll receive the benefit of a local response with national resources at our disposal.

We’re Qualified to Handle Residential or Commercial Disasters

Disasters don’t care if you’re a business or a home owner—they strike indiscriminately. Homes and industry settings alike are victims of accidental or natural damage.

Your Home or Business Restored "Like it never even happened."

We take pride in restoring your belongings to their previous state. We’re the experts in the recovery and restoration industry.

Our customers rank us highly because of our steadfast commitment to getting every trace of damage removed and your property restored.

We Stay on the Leading Edge

We stay up-to-date on changing requirements in our industry. Think about the pandemic.

Two years ago, disease prevention was not on the radar for businesses to consider. Today, it is highly valued.. With that in the forefront, we provide sanitization and disinfection services that aren’t covered by your day to day janitorial staff.

If you’re looking to provide a safe working or shopping environment for your employees and customers, we can provide that ultra-clean space and inspire piece of mind.

Disasters happen quickly. Pipes are under pressure and can burst, fire destroys whatever is in its path, and weather-related disasters can cause all types of damage. When it does, your local SERVPRO is ready and waiting to attack the mess and get you back to your daily life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Anaheim Central/Garden Grove East.

Weather Causing Record-Setting Damage Across the Nation | SERVPRO® of Anaheim Central/Garden Grove East

8/5/2021 (Permalink)

Photo is showing a yellow street sign saying Stormy Weather Ahead Be Prepared for any type of weather!

While politics and pandemics occupied most of the news cycle last year, not much was said about the severe thunderstorms and hurricanes that occurred in 2020. Record-setting financial losses were caused by the inclement weather.

In fact, 2020 will go down as the year that created the single largest monetary loss from adverse weather.

Losses exceeding $1 billion are classified as disasters. Last year, the United States had 22 of these disasters! And most of the storms that occurred in 2020 didn’t meet the billion dollar threshold for damage to be counted in this number.

Named tropical storms were so prevalent last year the NWS had to reach into the Greek alphabet to generate new names.

Hurricanes Aren’t the Only Costly Disaster

Hurricanes can leave a large swath of destruction in their path due to the high sustained winds over a period of time. You might easily think that hurricanes are responsible for more weather-related financial losses than storms, but the facts tell a different story.

Severe storms and tornadoes accounted for more property damage last year than hurricanes. Fourteen of the 22 federally declared disasters last year were severe thunderstorms. Many of these storms generated tornadoes as a byproduct.

Last year, the United States even experienced a derecho! A derecho is a global weather event, but they primarily occur in the great plains of the United States. We see an average of one to two of these storms each year compared to more than a thousand tornadoes that sweep across the country annually.

Last August was one of the most destructive months for weather-related damage. Nebraska experienced a derecho that damaged over 10 million acres of corn. That’s half of Nebraska’s entire corn crop and 11% of the Unites States annual production of corn.

Storms Are Happening More Often

When it comes to weather disasters, it looks like we’re in for a “new normal.” Last year marked the tenth year in a row of having at least eight billion-dollar plus weather related disasters.

Severe storms generated over $300 billion in property damage in 2017, the highest ever recorded.

As long as the weather changes, we will have storms. As long as we have storms, we should at least prepare for them. Everyone benefits from taking precautions when storms are in the forecast. This can help minimize property damage related to storm activity.

Sometimes, even the best-laid plans can’t prevent property damage. Our mission is to help you recover when you incur storm-related damage. We can help you restore your property "Like it never even happened."

Have storms rolled through recently? Did you have damage? We can help restore your property back to its original condition. Call us today to how you how we can help.

How a Thunderstorm Can Put People in Harm’s Way | SERVPRO® of Anaheim Central/Garden Grove East

7/30/2021 (Permalink)

Photo is showing rain droplets on a window with lightening in the background Learn how to stay out of harm's way during a thunderstorm.

When warmer weather moves in, it can often bring storm fronts with it. While thunderstorms are a fairly regular occurrence during the hotter months of the year, their frequency should never lead to complacency about the threat that they pose.

While many thunderstorms come through the area without consequence, because of the dangerous elements they contain, there is always a potential for injury or property damage present.

Any time a weather front contains thunder and lightning, it is called a thunderstorm—and all thunderstorms contain both of these elements, even if you do not see lightning or hear thunder. When there is large hail (over one inch) and straight-line winds of 58 miles per hour, a weather front will be classified as a severe thunderstorm, which creates even more potential for harm.

The Dangerous Elements a Thunderstorm Contains

Damage and injury from lightning strikes. Lightning strikes are extremely dangerous, and because they are an element of every single thunderstorm, it is highly likely that one will strike during every storm. Lightning is responsible for at least 300 bodily injuries every year, which does not include the property damage they can cause due to felled trees and fires. Even if it is not visible, any time you can hear thunder, there is lightning in the vicinity.

Property damage due to hail. Hail is not only a frightening thing to experience, but it can also be extremely dangerous. Large hail is extremely loud when it falls and can cause serious injury. If a person does not have adequate shelter, hail can cause major harm. It is also known to cause property damage, leading to dents in cars, damage to buildings’ roofs and impacts in a home’s siding—which can also increase the possibility of water damage.

Harm from flash flooding. Many people assume that flooding can only happen in known floodplain areas, but flash flooding can truly happen anywhere. Between storm drains being overwhelmed to ditches getting backed up, heavy rainfall can cause a flash flood nearly anywhere. Flash flooding is extremely dangerous, as a few inches of water can knock a person off their feet or carry a car away, so never go anywhere near floodwater.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.

Are You Fire-Safe for Summer? | SERVPRO® of Anaheim Central/Garden Grove East

7/30/2021 (Permalink)

Photo is showing fire flames and ash in the darkness Be Fire-Safe prepared this Summer.

Spring is a time of year many people look forward to from, well, from summer on. The weather is perfect, the birds are singing and nature is calling.

There are also lots of social opportunities and gatherings during the warmer seasons, from family cookouts to church events to random weekend hangouts.

This also means, unfortunately, that there’s a greater risk of fire. In fact, spring sees more daily fires on average than any other time of year.

But there are a few simple things that will go a long way toward giving you a safe spring and summer at home. Let’s look at the most common ones:

The grill. Grills and smokers are an essential outdoor tool for lots of us, but they also present the perfect opportunity for a fire to get out of control—flames, heat, grease and sometimes even gas. What could go wrong, right? Make sure your grill is stable and in good working order with no leaks and ensure that it’s away from anything flammable (including the side of the house) and cleaned well often. Almost 20% of grill fires are due to poor cleaning.

The fire pit. There are lovely evenings to be spent during spring and summer around a fire pit with family and friends, but we must do it safely to protect our homes and neighborhoods. Always keep unattended children away from open flames. Keep a bucket full of water handy to soured any errant flames, and to slowly put out the fire when it’s time—dumping it on can send embers into the yard. And resist the temptation to add leaves or pine needles to the fire; they quickly burn to embers, which are easily blown around.

Chimneys and dryer vents. Your chimney might not be in use right now, but it will be again in the fall, and now is the perfect time to clean it out and head off the risk of trying to send fire and smoke up a clogged chimney in October. And while you’re at it, check your dryer’s vent pipe for collected lint.

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

Get Your Business as Clean as Possible | SERVPRO® of Anaheim Central/Garden Grove East

7/30/2021 (Permalink)

Photo is showing a SERVPRO employee placing a Certified: SERVPRO Cleaned sticker on someone's business window Get your business Certified: SERVPRO Cleaned today.

Throughout the country, including Anaheim, areas are experiencing decreasing cases of COVID-19. Business are beginning to open, and the general population is getting back to shopping, eating out and attending outdoor activities.

As the world reopens, consumers are paying close attention to businesses and the precautions they take on behalf of their customers. Everyone wants and deserves a clean shopping or eating out experience.

It’s important that you offer them piece of mind and let them know your establishment is Certified: SERVPRO Cleaned.

The Basics of a Certified: SERVPRO Cleaned program

The Certified: SERVPRO Cleaned program provides your business with an “order of magnitude clean” not just an “incremental clean.”

Once you have this elite designation, customers can rest assured they are entering a clean establishment.

Our advanced biohazard cleaning processes provide your business with a clean and safe environment for your clients, customers and employees. For anyone that comes through your door, that will provide trust and peace of mind!

These extra steps set us apart from other programs on the market:

Consult. Since all business are different, we’ll work with you to create a plan that works for your business. SERVPRO of Anaheim Central/Garden Grove East is locally owned and operated, so we are familiar with the complexities of the area.

Clean. With the plan in place, it’s time to get cleaning. Our proprietary, hospital-grade cleaning solutions can’t be found with any other company. Your business will receive a degree of cleanliness that is unrivaled. Adhering to or exceed CDC standards is our policy.

Certify. The Certified: SERVPRO Cleaned shield can be displayed on windows, and we can also provide you a digital shield to be used for your online presence. This lets your customers know that they are about to enter a business that cares about their safety and well-being.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

What to Look for When Choosing a Storm Restoration Provider | SERVPRO® of Anaheim Central/Garden Grove East

6/8/2021 (Permalink)

Photo is showing a tree that has fallen onto the roof of a house. Storms can be scary, we can help.

Storms are never an enjoyable event to endure, and if they cause damage to your home or business, they are a source of even more added stress. Storms have grown more severe with time, which is why we always recommend knowing exactly how you will handle damage in advance in case it ever comes your way.

When it comes to handling damage to your home or commercial property, the right restoration company will make all the difference in the way the process goes. The company you choose will be in charge of handling every aspect of your damages, so working with one that has your best interests in mind is so important.

Picking Your Storm Restoration Company

Consider what their reputation is. Just like with any other service you would get for your home, doing your research on a restoration provider is so important. There are many scams that are common in areas that have recently been hit by storms, so finding a restoration company like us that is both well-respected in the area and as a restoration provider is so important.

Be sure they can handle any spikes in demand. When a storm or other weather event impacts an entire neighborhood, there will be a spike in demand for restoration—and finding a company that can handle that is vital to getting the best service possible. When we need backup or more resources, we can get in touch with SERVPRO® partners throughout the country to get the workforce we need to match the demand.

Take note of what their hours are. There is no schedule that severe weather follows, and in our experience, it often strikes at the most inconvenient time. No matter what hour you sustain damage to your home, you can be certain that we will be here to help you. You can get in touch with us any time of the day or night, and we will gather all your information and begin formulating a response so your damage can be handled as soon as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

The 6 Steps We Take for Water Damage Restoration | SERVPRO® of Garden Grove East/Anaheim Central

6/8/2021 (Permalink)

Photo is showing standing water on a floor with furniture in the room. Our Crews are highly trained and certified to assist with any water damage.

Water damage is an alarming and overwhelming thing to experience, but you should always take immediate steps to start the restoration process—which is why we are here 247.

When you call us, we will immediately spring into action and implement our six-step water damage restoration procedure.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Water damage has no respect for a schedule, so we are always here to answer your call once you discover it. We start by gathering as much information as we can over the phone, so we know exactly what equipment and how many technicians to send as a response.

2. Inspection and Damage Assessment
Upon arrival, our trained technicians will immediately assess the area for lingering water flow or safety hazards to keep everyone safe. From there, we will fully inspect the affected area so we can develop a restoration plan to get things back to normal as quickly as possible.

3. Moisture Extraction
Allowing standing moisture to sit untreated is one of the worst things that you can do for water damage, which is why we immediately start extracting excess moisture from the area. Our vacuums can handle hundreds of gallons at a time to quickly get most water removed.

4. Dehumidifying and Drying
Once most of the excess water is removed, we can also begin removing humidity and drying out impacted porous surfaces so they are not left holding water. Not properly removing water from objects, fabrics and surfaces can lead to musty odors caused by damaging mold growth.

5. Cleaning Belongings
The thorough cleaning of items that are water-damaged is key to keeping them safe for your family to utilize every day. Because items can absorb water, we fully sanitize and deodorize everything that has come into contact with it so you have no lingering issues due to the damage.

6. Restoration and Repair
You can not only count on us for moisture removal, but you can depend on us for a complete restoration process, including any structural or cosmetic repairs required. From patching drywall to installing new floor treatments, we can fully restore your home or office to how it was before the damage.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.