Recent Posts

What to Look for When Choosing a Storm Restoration Provider | SERVPRO® of Anaheim Central/Garden Grove East

6/8/2021 (Permalink)

Photo is showing a tree that has fallen onto the roof of a house. Storms can be scary, we can help.

Storms are never an enjoyable event to endure, and if they cause damage to your home or business, they are a source of even more added stress. Storms have grown more severe with time, which is why we always recommend knowing exactly how you will handle damage in advance in case it ever comes your way.

When it comes to handling damage to your home or commercial property, the right restoration company will make all the difference in the way the process goes. The company you choose will be in charge of handling every aspect of your damages, so working with one that has your best interests in mind is so important.

Picking Your Storm Restoration Company

Consider what their reputation is. Just like with any other service you would get for your home, doing your research on a restoration provider is so important. There are many scams that are common in areas that have recently been hit by storms, so finding a restoration company like us that is both well-respected in the area and as a restoration provider is so important.

Be sure they can handle any spikes in demand. When a storm or other weather event impacts an entire neighborhood, there will be a spike in demand for restoration—and finding a company that can handle that is vital to getting the best service possible. When we need backup or more resources, we can get in touch with SERVPRO® partners throughout the country to get the workforce we need to match the demand.

Take note of what their hours are. There is no schedule that severe weather follows, and in our experience, it often strikes at the most inconvenient time. No matter what hour you sustain damage to your home, you can be certain that we will be here to help you. You can get in touch with us any time of the day or night, and we will gather all your information and begin formulating a response so your damage can be handled as soon as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

The 6 Steps We Take for Water Damage Restoration | SERVPRO® of Garden Grove East/Anaheim Central

6/8/2021 (Permalink)

Photo is showing standing water on a floor with furniture in the room. Our Crews are highly trained and certified to assist with any water damage.

Water damage is an alarming and overwhelming thing to experience, but you should always take immediate steps to start the restoration process—which is why we are here 247.

When you call us, we will immediately spring into action and implement our six-step water damage restoration procedure.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Water damage has no respect for a schedule, so we are always here to answer your call once you discover it. We start by gathering as much information as we can over the phone, so we know exactly what equipment and how many technicians to send as a response.

2. Inspection and Damage Assessment
Upon arrival, our trained technicians will immediately assess the area for lingering water flow or safety hazards to keep everyone safe. From there, we will fully inspect the affected area so we can develop a restoration plan to get things back to normal as quickly as possible.

3. Moisture Extraction
Allowing standing moisture to sit untreated is one of the worst things that you can do for water damage, which is why we immediately start extracting excess moisture from the area. Our vacuums can handle hundreds of gallons at a time to quickly get most water removed.

4. Dehumidifying and Drying
Once most of the excess water is removed, we can also begin removing humidity and drying out impacted porous surfaces so they are not left holding water. Not properly removing water from objects, fabrics and surfaces can lead to musty odors caused by damaging mold growth.

5. Cleaning Belongings
The thorough cleaning of items that are water-damaged is key to keeping them safe for your family to utilize every day. Because items can absorb water, we fully sanitize and deodorize everything that has come into contact with it so you have no lingering issues due to the damage.

6. Restoration and Repair
You can not only count on us for moisture removal, but you can depend on us for a complete restoration process, including any structural or cosmetic repairs required. From patching drywall to installing new floor treatments, we can fully restore your home or office to how it was before the damage.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Helping Your Business Thrive During Tough Times | SERVPRO® of Anaheim Central/Garden Grove East

6/7/2021 (Permalink)

Photo is showing SERVPRO Technicians wearing PPE gear. They're walking into a jobsite with an American Flag in front of them. Allow us to assist your business thrive during tough times.

We want business owners here in Garden Grove to know our team supports them.

One of the reasons we’re so passionate about that work is because our location is locally owned and operated.

Navigating pandemic changes is a challenge for business owners across the country. You’ve probably spent a good portion of your time recently working through new ways to connect with your customers and deliver services in new ways.

Many businesses have already opened their doors again, and others have found new ways to work remotely or offer products online.

That isn’t an option for everyone, though. Many restaurant owners, for example, are now offering takeout and delivery options in lieu of indoor dining. Outdoor seating is an option for some restaurant owners, too.

Other business owners are ready to get back to “normal,” though. They’re prepared to reopen as soon as they can and want to go back to serving customers face-to-face.

Take Advantage of Available Resources

You can find plenty of tools to help you navigate the new business environment. There’s support for you at every level to ensure you can continue serving customers and weather the pandemic.

Some of your options include information about available business loans and tips, advice and more from trustworthy resources.

The SERVPRO Difference

Our team wants to help you, too.

We’re available at any time to help you get your business “Certified: SERVPRO Cleaned.” That means a team of experts will use the latest technology to ensure your business is safe for everyone.

Here’s what’s involved in our process:

First, we’ll consult with you about your needs.

Then we’ll clean your space. And we mean really clean it! Our teams use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

How Can I Plan Ahead to Prevent House Fires? | SERVPRO® of Anaheim Central/Garden Grove East

6/7/2021 (Permalink)

Photo is showing a smoke detector with a lit red light on it, attached to a ceiling and a man's finger pushing the test on it Be Prepared - Plan Ahead!

No one wants to experience a house fire, but how confident are you that you are doing everything you can to prevent one? Fires can start suddenly and only take around 30 seconds to spread—meaning prevention is the best strategy for ensuring you never have to experience one.

Fortunately, there are many prevention measures people can take to keep their household safer from fires. While there is no way to ensure you will never experience a fire, doing your due diligence around the house can go a long way in ensuring reducing the chances that one will start.

Reduce the Chances That a House Fire Will Start

Check your smoke detectors. There are few things more important to fire safety than operational smoke alarms being installed throughout the home. You should make it a habit to check your smoke alarms every 30 days, and ensure you know when to replace your batteries or the unit as per your manufacturer’s guidelines.

Create a fire escape plan. It is important for the safety of everyone in the household that you have a comprehensive fire escape plan that is regularly practiced. It should only take two minutes to exit the home, and every room should have two ways to get out so no one will be trapped in the house depending on where the fire starts.

Limit your fire risks. Anytime you practice good fire safety habits around the house, you are significantly reducing the chances a fire will start. Simple things, such as cleaning your dryer’s lint catcher, not overloading electrical outlets and installing surge protectors, can go a long way in house fire prevention.

Keep a fire extinguisher handy. Though fire extinguishers will not always be appropriate to use, if there is a small, contained fire and you are able to, using a fire extinguisher can reduce the damage a fire can cause. It is always smart to have an extinguisher if there is an open flame present and ensure everyone around knows how to use it just in case.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

How to Look for Water Damage in Your Garden Grove Home | SERVPRO® of Anaheim Central/Garden Grove East

6/3/2021 (Permalink)

Photo is showing peeling and cracking paint on a wall Ways to Look for Water Damage.

Homeowners in Garden Grove, Anaheim, Santa Ana and other surrounding communities may not be sure when it’s the right time to seek water damage help. And that’s understandable—many homeowners are unsure if what they’re seeing warrants a professional evaluation and intervention.

Our specialists are here to walk you through figuring it out.

When It’s More Than a Little Water

The reality is that more and more homeowners will have to deal with water damage claims over the coming year. Experts say that the number of fire damage claims have fallen over recent years, but the number of water damage claims keeps rising

So if you suspect you’re dealing with water damage at home, here are some of the signs you shouldn’t miss.

Your home now has a musty odor. Noticing an unusual (and unexplainable) smell can be one of the first signs your home has water damage that should be addressed. The smell is an early sign of mold or mildew. And that can only get worse over time.

You notice changes to your walls and windows. Warped, stained, or wet walls, doorframes, and window panes are a sign of water damage to your property. These issues worsen as time progresses, so you want to start correcting them as soon as they’re visible. And window panes and doorframes can let more water in from outside if they’re compromised.

Your floorboards or furniture are warping. Wood can be damaged within days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

Water can begin to damage your home in just a few hours, so if you see any of these signs, it’s smart to immediately begin the restoration process. That’s why our team is here to help you at any time.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

How Do I Know If My Basement Has Water Damage? | SERVPRO® of Anaheim Central/Garden Grove East

5/28/2021 (Permalink)

Photo is showing wet walls inside of a basement Check Out These Top 3 Signs of Basement Water Damage and learn how SERVPRO® of Anaheim Central / Garden Grove East can assist.

Basements are great additions to houses. The extra room for storage is great, but it can also act as a safe go-to spot for storm threats and can be utilized as a large additional living space if it’s partially or fully finished.

If you have a basement, it will be wise over the course of your time owning or renting the home to make it a habit to check for water damage. Basements are dug into the ground, and this makes them more prone to experiencing water damage than other part of your house.

The Top 3 Signs of Basement Water Damage

Musky, unpleasant odors. There is a common myth that all basements have a smelly odor, but this is not the case. Water that gets into basements can be clean and then evaporate, but if it has sat around for too long, it can turn quite pungent and unpleasant. The smell from this aftermath is coming from mold and mildew that are present in the environment, so even if you don’t see any mold, the smell will confirm its presence.

Flaking paint on masonry or walls. Trying to prevent any damage, some people may apply waterproof paint to the interior walls of a basement, especially if they suspect a leak could happen. Unfortunately, this paint will just hide the issue for a bit, but will eventually turn into a compounding issue later on. Moisture that creeps in will, over time, work away at this paint, and it can lead to cracking, peeling or bubbling.

Cracks in the foundation. Homes shift over the years, but finding a crack in the foundation is not normal and can indicate water damage. These cracks can appear in the floor, ceiling or walls of your home, and many times are signs that there is water putting pressure on the home in a way that is likely to cause cracking. While a hairline crack is not a reason to sound the alarm, if it grows in length or width, it should be treated immediately.

Have you noticed any of these “symptoms” in your basement? Contact us and let us help you determine the root of these issues and how we can help treat it.

Make a Plan for Recovery After a Disaster Strikes Your Business | SERVPRO® of Anaheim Central/Garden Grove East

5/23/2021 (Permalink)

Photo is showing two black binders with a pen in front of them. The binder says Insurance Policies on one of them. Make sure that you have a plan in place and learn the steps to take to get your business back up and running as quickly as possible.

When you own a business, there is much pride to be taken in building up your brand and investing in your own success. However, the excitement that comes from this is the same reason why disasters can be so disheartening for business owners.

Many businesses do not reopen after a disaster, which can occur for varying reasons but can also be mitigated through good planning before the disaster ever occurs.

We always recommend putting safety as your highest priority, so we encourage you to make sure you have taken into account how to keep your staff safe first and foremost. However, once this is complete, it is wise to consider what to do to kick off the recovery process so you can return back to a sense of normalcy as quickly as possible following the disaster.

Returning to Normalcy After Your Business Is Impacted By a Disaster

Determine your commercial insurance coverage. What your business insurance will provide coverage for will vary based on your policy, but you should check with them as soon as you can to see if you are eligible to file a claim and determine how to do so. Once this is done, get in touch with your restoration company to begin that process as well—they should be able to handle the communications with your insurance company on your behalf, too.

Make customers aware of your plans for reopening. It is important to let your customers know what is happening in the wake of a disaster, whether it is through signage or social media. It is also smart to come up with creative ways that people can still show their support while you are closed, whether it be through online purchases, gift cards or some other avenue that can provide your business with income even while you work to recover.

Take advantage of the assistance that is offered. Once a disaster has been declared, there are many resources that business owners may be eligible to make use of. The program for disaster loans from the Small Business Administration is a great resource, as these loans can be used for a variety of expenses after a disaster and are often easy to qualify for and carry low interest rates.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Fire Safety Considerations for Grilling | SERVPRO® of Anaheim Central/Garden Grove East

5/18/2021 (Permalink)

Photo is showing food on a BBQ grill. As Summer approaches, use these very helpful tips to stay and still enjoy a good BBQ.

There are few things that make it feel like summertime more than having a cookout and sharing a fresh, grilled meal with your family. While grilling is certainly one of the most fun ways to cook, it is also one of the most dangerous—and if you are neglecting safety concerns, you may quickly have a grill fire on your hands.

The reports from the U.S. Fire Administration shows just how common grill fires are—over 5,500 happen each year. A grill fire can lead to damage to your yard and your home, but you can practice grill safety to lower your chances of this occurring.

Practicing Grill Safety to Lower Your Chances of a Fire

Create a safe zone around your grill. Of course, convenience might be the factor that comes to mind when deciding where to place your grill, but do not forget about safety concerns as well. A sudden flare-up can ignite anything in its path, which is why a minimum of three feet of clearance is advised for wherever you set up your grill station.

Clean your grill grates often. The food buildup on your grill grates do more than just make cooking inconsistent—they also pose a fire hazard if they become hot enough to ignite. A simple scraping of the grates after each use is generally enough to prevent this from occurring, as it will remove any caked-on grease or crumbs that pose a hazard.

Never leave the grill unattended. Even if you need to walk away from the grill for a moment, you should always ask someone to take your place. A flare-up can happen suddenly even with the lid on, and if your back is turned, things can become catastrophic quickly. Always stay vigilant about watching the grill and keep a fire extinguisher within reach in case it is needed.

Inspect the grill regularly. Double-check your grill’s hardware every time you use it to prevent any accidents. Make sure the lid closes properly and that the connection to the gas tank is still air-tight and shows no signs of wear. Gas leaks are an extremely common cause of grill fires, so you may want to replace your hoses or connectors if issues arise

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Why We Focus on Restoring the Objects You Love | SERVPRO® of Anaheim Central/Garden Grove East

5/18/2021 (Permalink)

Photo is showing a red street sign that says Natural Disaster We will always try to restore your property and/or contents that you love before deeming them unsalvageable.

It can be extremely difficult to discover you have damage to your home after a storm, fire or water damage incident. Not only are your belongings important, but the emotional impact can be significant, as well.

The recovery process is often a long journey, and it is normal to feel as though it is difficult to get back on track.

Though the recovery process is always going to be a tough one, working with a restoration company that provides you with peace of mind can make all the difference in the process. We can handle every aspect of restoration, even handling insurance on your behalf—and when you choose us, you can be certain that we will do everything we can to salvage your items when possible.

Reasons Behind Our Commitment to Salvaging Your Belongings

We can help you save money on your insurance. Through your homeowners insurance, you can often file a claim for damage from water, fires or storms that impact your home. While this can help offset the restoration cost, claims from these types of incidents are typically expensive, which will then be reflected in your premiums. By restoring your objects, we can lower the cost you have to claim and save you money in the long run.

We can protect your sentimental items. Not everything in your home can simply be repurchased in a store, and some objects could never be replaced. That is why we make sure to keep the technology we use completely up to date, so we always have the latest in restoration capabilities. Because of our equipment, we have restored heirlooms, family photos and art that could never be replaced if lost to the damages.

We make sure your home feels like home again. With our experience with helping the community recover from damages, we understand the complex emotions and difficulties involved. The feeling of walking back into your house and having it feel like home is priceless—and we do our best to provide that feeling to every one of our clients by saving the objects we are able to whenever possible.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today to learn more.

Choose a Restoration Team With the Best Training | SERVPRO® of Anaheim Central/Garden Grove East

5/3/2021 (Permalink)

Fires, flooding, wind, severe storms and accidents damage about one in 20 American homes every year. So if you find yourself filing a damage claim to cover something that happened to your home, you’ll be in good company.

Homeowners don’t always need the type of help provided by restoration professionals. But on occasion, homeowners will need the help of expert technicians to ensure that their homes can be restored to their original state.

When that happens, it’s important to understand the home restoration process, how it works and what makes a restoration team the right choice for you and your home.

More Frequent Than You Think

The statistic about how many homeowners will file an insurance claim comes from the Insurance Information Institute The statistic includes all causes of damage.

We also have some statistics about individual types of disasters and issues, though. For example, about one out of every 350 American homeowners will deal with a fire damage claim each year. Those claims include fires caused by everything from appliance malfunctions to lightning strikes. Water damage claims will be filed by about one in 50 homeowners.

That translates to millions of American homeowners, and some of these homeowners will need to seek help from restoration professionals to restore their homes. That’s where choosing a quality restoration company will make all the difference for you.

Choose the Experts With the Best Training

Our team members pride themselves on offering an excellent level of restoration services. It matters on several levels, including response time, availability and training. We take special pride in the level of training our technicians to receive.

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.