The 6 Steps We Take for Water Damage Restoration | SERVPRO® of Garden Grove East/Anaheim Central
Water damage is an alarming and overwhelming thing to experience, but you should always take immediate steps to start the restoration process—which is why we are here 24⁄7.
When you call us, we will immediately spring into action and implement our six-step water damage restoration procedure.
6 Steps to Water Damage Restoration
1. Initial Emergency Contact
Water damage has no respect for a schedule, so we are always here to answer your call once you discover it. We start by gathering as much information as we can over the phone, so we know exactly what equipment and how many technicians to send as a response.
2. Inspection and Damage Assessment
Upon arrival, our trained technicians will immediately assess the area for lingering water flow or safety hazards to keep everyone safe. From there, we will fully inspect the affected area so we can develop a restoration plan to get things back to normal as quickly as possible.
3. Moisture Extraction
Allowing standing moisture to sit untreated is one of the worst things that you can do for water damage, which is why we immediately start extracting excess moisture from the area. Our vacuums can handle hundreds of gallons at a time to quickly get most water removed.
4. Dehumidifying and Drying
Once most of the excess water is removed, we can also begin removing humidity and drying out impacted porous surfaces so they are not left holding water. Not properly removing water from objects, fabrics and surfaces can lead to musty odors caused by damaging mold growth.
5. Cleaning Belongings
The thorough cleaning of items that are water-damaged is key to keeping them safe for your family to utilize every day. Because items can absorb water, we fully sanitize and deodorize everything that has come into contact with it so you have no lingering issues due to the damage.
6. Restoration and Repair
You can not only count on us for moisture removal, but you can depend on us for a complete restoration process, including any structural or cosmetic repairs required. From patching drywall to installing new floor treatments, we can fully restore your home or office to how it was before the damage.
If your home has been water-damaged, you can count on us to help. Call us 24⁄7 to get the process started.